Plant and tool hire
The hire revenue that never made it onto an invoice.
Hire is billed on rate cards, over long periods, across a lot of accounts. That combination is exactly where revenue goes quiet: a rate agreed three years ago that nobody has revisited, a collection that failed on a Tuesday and was never retried, a trade account ageing while the equipment stays on site.
Xero
QuickBooks
GoCardless
StripeRunning a different finance or billing system? Talk to us, additional systems are mapped during onboarding.
Rate cards that stopped moving
What LeakIQ detects
- Accounts invoiced the same amount through several contract anniversaries
- The annualised value of each frozen account
- How many anniversaries have passed without a change
- The invoice history behind it, so you can check it yourself
The problem
Long-term hire agreements usually carry an annual increase. It is agreed at the point of sale and then it lives in a contract document, while the invoices come out of the billing system. Nobody owns the handover between the two, so the rate quietly stays where it was. Miss it three years running and you are not 4% light, you are compounding off a stale base on every invoice.
How LeakIQ surfaces it
LeakIQ reads the invoice history for every account and flags the ones that have never changed value. It cannot see your contracts, so it does not claim the uplift was missed. It gives you the shortlist, the annualised value and the anniversary dates, and you check the agreement.
Collections that failed and were never retried
What LeakIQ detects
- Direct debits that failed with no retry queued
- Card payments declined against hire accounts
- The amount at risk on each one
- How long the balance has been sitting
The problem
A failed direct debit does not announce itself. The equipment stays on hire, the customer notices nothing, and the balance ages quietly until someone runs a report. Around 2.9% of UK Direct Debits fail, and roughly 30% of churn is involuntary, customers who wanted to keep paying and whose collection simply did not clear.
How LeakIQ surfaces it
Every failed collection is raised as its own issue with the amount, the customer and the source record from GoCardless or Stripe attached, then routed to an owner with a deadline rather than sitting in a report nobody opens.
Trade accounts ageing past their terms
What LeakIQ detects
- Invoices past their due date and still unpaid
- How many days each balance is overdue
- The outstanding value per account
- Duplicate charges raised against the same account
The problem
Hire runs on trade credit, so there is always a tail of unpaid invoices. The problem is not that they exist, it is that nobody can see which ones have drifted past the point where they usually get paid, and no one person owns chasing them.
How LeakIQ surfaces it
Overdue balances are surfaced with their age and value, prioritised by exposure, and given an owner and a deadline. Anything settled outside the system auto-resolves on the next sync, so the queue stays honest.
30-day pilot
See what it finds in your own numbers.
Connect your billing and accounting systems and LeakIQ will show you the frozen rates, the failed collections and the ageing accounts in your own data, each with the underlying record attached so your team can verify before acting.
Read-only. LeakIQ never writes back to your systems and never moves money.