Facilities, cleaning and security
Your costs moved every April. Did your contract rates?
Labour-based contracts have a particular exposure: the cost side rises on a schedule you do not control, while the revenue side only rises if somebody applies the uplift. A contract priced three years ago and never revisited is not just under-billed, it is quietly eroding the margin on every shift worked.
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Contract rates that never moved
What LeakIQ detects
- Customers invoiced an unchanged amount across one or more anniversaries
- The annualised value of every static contract
- How many anniversaries passed without a change
- The invoice history behind each flag
The problem
Most service agreements include an annual review or an index-linked increase, precisely because wage costs are known to rise. The clause is agreed once and then relies on someone raising it every year, per contract. On a labour-heavy contract, a missed uplift does not just cost you the increase, it compresses margin against a cost base that moved anyway.
How LeakIQ surfaces it
LeakIQ reads the invoice history for each customer and flags the contracts whose value has never changed, with the annualised figure and the anniversary dates. It has no visibility of your agreements, so it presents candidates rather than conclusions, and your team checks which ones carry a review clause.
Multi-site invoices ageing quietly
What LeakIQ detects
- Invoices past their due date and still unpaid
- The age and value of each outstanding balance
- Total exposure per customer rather than per invoice
- Balances settled elsewhere, resolved automatically
The problem
One customer, thirty sites, thirty invoices a month. Real risk sits at customer level, but the ageing report is a list of individual invoices, so a client who has stopped paying entirely looks like ordinary noise until it is a large number.
How LeakIQ surfaces it
Overdue balances are surfaced with their age, grouped so exposure is visible at the level decisions get made, and given an owner and a deadline rather than living in a report.
Charges that went on twice
What LeakIQ detects
- The same customer charged the same amount twice in a short window
- The gap between the two charges
- The excess beyond a single charge
- Both underlying records for confirmation
The problem
Billing across many sites and cost centres makes duplication easy, particularly around period ends and mobilisations. It rarely gets caught internally, which means the client finds it, and a client who finds a double charge starts checking everything else too.
How LeakIQ surfaces it
LeakIQ flags identical charges to the same customer inside a short window where both settled, framed as possible rather than certain, so your team can confirm and correct it before the client raises it.
30-day pilot
See what it finds in your own numbers.
Connect your billing and accounting systems and LeakIQ will show you which contracts have not been uplifted, where balances are ageing, and any duplicate charges, each with the source record attached so finance can verify before acting.
Read-only. LeakIQ never writes back to your systems and never moves money.