Waste and environmental services
The uplift is in the contract. Is it on the invoice?
Waste contracts are long, indexed and multi-site. Almost all of them carry an annual increase tied to RPI, CPI or an agreed percentage. The increase is negotiated once, then depends on somebody remembering to apply it every year, across every site, for the life of the contract.
Xero
QuickBooks
GoCardless
StripeRunning a different finance or billing system? Talk to us, additional systems are mapped during onboarding.
Indexed contracts billing at last year's rate
What LeakIQ detects
- Customers invoiced an unchanged amount through one or more anniversaries
- The annualised value of every frozen contract
- How many anniversaries have passed
- The invoice history, so finance can check it against the agreement
The problem
The uplift clause lives in a contract document. The invoice comes out of a billing system. Nothing connects them except a person, and when that person changes role the increase silently stops. Because it compounds, three missed years on a large contract is not three times one year, it is materially worse, and the base stays wrong until someone rebases it.
How LeakIQ surfaces it
LeakIQ reads every customer's invoice history and flags the ones whose value has not moved through an anniversary. It cannot see your contracts, so it never claims an uplift was missed. It hands your team the shortlist with the annualised value and the dates, and the contract review takes an afternoon rather than a quarter.
Collections that failed on recurring schedules
What LeakIQ detects
- Direct debits that failed with no retry queued
- The amount at risk on each failed collection
- How long the balance has been outstanding
- The source record from GoCardless
The problem
Collections run to a schedule, and the schedule keeps running whether or not the money arrived. A failed direct debit on a monthly service is invisible in a busy month, and the service keeps being delivered regardless, so the loss compounds while the cost does not stop.
How LeakIQ surfaces it
Each failed collection is raised with the customer, the amount and the underlying record, then given an owner and a deadline. Nothing depends on someone remembering to run a report.
Multi-site balances nobody is chasing
What LeakIQ detects
- Invoices past their due date and still unpaid
- The age and value of every outstanding balance
- Duplicate charges raised against the same customer
- Exposure ranked so the biggest gaps surface first
The problem
When one customer has fifteen sites, the ledger view is a wall of small balances. Real exposure sits at customer level, but chasing happens at invoice level, so the account that has quietly stopped paying looks the same as the one that pays on day 45.
How LeakIQ surfaces it
LeakIQ ranks overdue balances by exposure and attaches the source record to each, so the team works the largest real gaps first instead of the top of an alphabetical list.
30-day pilot
See what it finds in your own numbers.
Connect your billing and accounting systems and LeakIQ will show you which contracts have not moved in years, which collections failed, and where the exposure actually sits, all with the evidence attached.
Read-only. LeakIQ never writes back to your systems and never moves money.