Guides topic
Finding lost revenue in GoCardless
Direct Debit is reliable, but not perfect: a small share of collections fail every cycle, and if they are not re-presented or chased they become lost revenue. Lapsed mandates quietly stop collecting altogether. These guides show how to find failed collections and the involuntary churn behind them.
What leaks here
- Direct Debit collections that failed and were never re-presented or chased
- Mandates that lapsed and quietly stopped collecting
- Customers lost to a failed payment rather than a decision to leave
Guides in this topic
How to find failed Direct Debits in GoCardless
GoCardless tells you a Direct Debit failed, not which failures were never re-presented or chased, or which mandates quietly lapsed. How to find them, manually and read-only.
Read the guideHow to find and recover involuntary churn
Some subscription revenue leaves because a payment failed, not because the customer did. How to tell involuntary churn from a real cancellation, in Stripe, GoCardless and your billing system.
Read the guideSee it on your own numbers
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