What your revenue leakage report looks like.

Revenue Leakage Report

Where revenue is quietly leaving the business.

Four patterns found across your billing and collections data. Every figure below traces to a specific source record, listed so your finance team can verify each one independently.

Executive summary

The £266,120 headline combines one-off amounts taken directly from your records (£179,720) with a £86,400 annual estimate for the frozen-uplift finding, which recurs each year until corrected. The two are counted differently on purpose, and kept separate above.

Findings

Unbilled revenue · frozen uplift

14 contracts invoiced at the same rate across two or more anniversaries

Where an annual increase was expected but the invoiced amount never moved, the gap compounds every year. This is the one figure the engine estimates rather than reads, because the uplift clause lives in the contract, not the ledger.

£86,400

per year

Estimate

Customers affected

14 (CUST-014, CUST-041, +12)

Source records

Xero INV-04821 → INV-07330

Basis

Modelled at an assumed 3% annual uplift. Confirm each contract clause, then re-rate forward.

Failed payment · direct debit

23 Direct Debit collections failed and were never re-presented

Each of these is a real invoice that was due, collected, bounced, and then dropped with no retry logged. Most are recoverable inside the existing mandate.

£41,600

at risk

From records

Collections failed

23

Source records

GoCardless PM000A4X…7Q

Recommendation

Re-present or contact the customer; prioritise the mandates still active.

Uncollected revenue · overdue

31 invoices more than 60 days past due, with no chase recorded

Genuine receivables ageing past the point where they usually get paid, and no follow-up logged against them. Value and age are both known, so this queue can be worked in priority order today.

£128,250

at risk

From records

Invoices

31 (61 to 214 days overdue)

Source records

Xero INV-06120, INV-06544 …

Recommendation

Chase by value and age; largest single invoice is £14,900.

Possible duplicate charge

6 customers charged the same amount twice within 72 hours

This one is money potentially owed back, not collected. Flagged conservatively as possible so nothing is asserted about intent. Verifying and refunding early avoids chargebacks and the goodwill cost.

£9,870

to verify / refund

Owed back

Customer pairs

6

Source records

GoCardless PM000B1R… ×2

Recommendation

Confirm each pair against the order, refund confirmed duplicates.

This is the depth you get. In your workspace, every finding like these comes with its exact source record and a drafted recovery action, ready to act on the moment you start a pilot.

How these figures are derived

Illustrative, from fictional data. Yours is produced from a one-off export of your own systems, NDA-backed, and yours to keep.